Offshore DevOps: Are you doing it right?

Moving a part of your operations to an offshore partner has some major benefits: it’s less expensive and comes with 24×7 support. DevOps services could greatly benefit your company’s finances if a part of your operations can be outsourced to a reliable company whose software engineers are competent enough to handle the technical requirements of your projects.

But if DevOps is at the core of your operations and is an indispensable part of your system of working, it may be a good idea to take a step back and consider the implications before taking the decision to send your operations offshore.

Here’s What You Need to Consider Before Going Offshore for DevOps Solutions

DevOps is all about your development team and operations team working in tandem to achieve your business goals. This requires a scrum framework with a dedicated leader to monitor the activities between the different business centers in different locations. An agile methodology of working ensures that the efforts of your team are optimized for maximum productivity while following up with a close feedback loop for every iteration.

Interestingly, when collaborating with an offshore team for DevOps services, an analysis of their technical capabilities is often less critical than a cultural understanding of how the people of the company operate. If you think about migrating DevOps to an offshore partner without first considering this, you may be surprised by how quickly the decision can backfire.

For example, one prevailing opinion is that offshore teams find it difficult to say no and it is only through months of experience after working with them that you will realise that their ‘yes’ doesn’t always mean ‘yes’ – this may be due to time constraints or gaps in the technical understanding of operations. This is where a clear understanding of how a company works becomes vital.

Once you have mapped out your potential partner’s technical capabilities and also gained an understanding of their working culture, your application’s architect can determine exactly what you can outsource and what you cannot.

DevOps Consulting Services – Striking the Perfect Balance

So how can you make it all work in such a way that you gain from the benefits of offshoring while avoiding the potential pitfalls of outsourced DevOps? The key lies in bifurcating your needs and keeping an efficient monitoring system which should be an integral part of your Scrum framework.

Offshore teams generally find it difficult to handle emergency patch-up works which can come out of their schedule. This is due to the vast time zone gaps that often exist between customer and offshore partner. If your project’s work scope is clearly defined through several iterations of communication between your internal team and the offshore team, then going offshore with your operations is a great way to work around the clock on your service or application. But if there are urgent jobs which need immediate attention, then it is advisable to have a couple of in house software engineers who can work on it in an emergency.

It all comes down to building a collaborative work space, which perfectly compliments your company’s working style. Analyze everything that goes into the making of your application or service and develop a DevOps system which can ensure that no time is wasted, no resource is wasted and above all, provides you with maximum efficiency, all in a friendly budget.

At CloudNow, our DevOps teams work with some of the most respected corporates in the world, including Fortune 50 companies. Speak to us to understand how our DevOps consulting services can improve the efficiency and effectiveness of your SDLC.