DevOps Standards refer to best practices to follow; defining these standards involves putting together a set of foundational IT principles, and creating a common vocabulary.
Some of the key standards to be observed in DevOps services include:
Standardization refers to an organization’s intent to streamline DevOps across the board. It is a framework to which all relevant parties in an organization must adhere to ensure processes are carried out within set guidelines. This is usually done by creating standardized tools. But keep in mind that there are two sides to standardization…
The good side:
But then there is the flip side:
Jayne Groll, CEO of The DevOps Institute, explains with the example of ITIL or the Information Technology Infrastructure Library. Initially developed by the Central Computer and Telecommunications Agency, UK, in the 80s, ITIL documented best practices in IT service management. It was viewed as a set of standards for improving IT performance but then lost steam as it was too rigid.
In an interview, Groll says that ITIL got over-standardized and couldn’t keep pace. Users of ITIL felt that they had no choice but to follow the rulebook religiously, as a result, there was no scope for flexibility and innovation, and ITIL is stagnating.
“In ISO 20000/27000, in the ITSM space, the rule on service management simply says, “You should record all your changes.” It doesn’t say how to record it, it just says it’s a great practice,” she says.
Meeting ISO 12207 standard for quality means following project-enabling processes and technical processes. Processes do not guarantee outcomes. Processes can be tested against 12207 but outcomes are auditable, so processes must be tweaked as needed to create the outcomes that are needed.
In short, standards and standardization are tools that can add a lot of value to your DevOps practice. But tread with caution to ensure your processes do not themselves become subservient to these tools.
CloudNow offers technology solution services that strike a balance between standardization and innovation to help manage costs, secure assets and maximize value. Talk to us today!
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