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Web Application for a Leading Bank
The bank’s old legacy client application could no longer communicate with their payment processor because of its obsolete technology, and in addition, the bank was facing challenges with merchant onboarding, compromising the quality of their customer experience.
Bank X required a solution that would simplify their merchant onboarding process, address the incompatibility between applications, automate existing manual processes as much as possible and interact effectively with the First Data application. They needed a digital solution that would enable them to enhance their customer experience.
CloudNow assessed the challenges that Bank X was facing with merchant onboarding and FirstData integration. Upon a thorough evaluation of the requirements, we came up with an innovative solution that would follow an API based approach, deviating from the conventional FAT path that most solution providers offer.
Here’s how CloudNow helped Bank X
CloudNow’s solution ensured efficiency at every stage and took into consideration future changes in requirements as well, to provide the right solution to help the bank achieve its business goals.
for Merchant On-boarding
The biggest concern of Bank X was that the FAT client application which was originally used for their merchant on-boarding process was no longer supported for updates by the software provider. The technology itself seemed obsolete due to the absence of periodic updates. What’s more, the FAT application no longer worked well with FirstData, their payment processor.
CloudNow derived an out-of-the box solution, to develop a cutting edge solution to the issue with an API-based approach as opposed to the conventional FAT approach taken by most solution providers in the market.
CloudNow’s solution ensured efficiency at every stage and took into consideration future changes providing the right solution to help the bank achieve business goals.
CloudNow helped resolve all of the challenges faced by Bank X and offered an efficient solution that ensured faster merchant onboarding, automation of manual processes, integration with multiple applications and FirstData payment processor.